Contact us

We’re here to help. Whether you have a question about an order, need assistance with a product, or want to share feedback, the MenTide support team is ready to assist you.

Customer Support

For any inquiries related to our mice, controllers, or headphones, please reach out to us via email. Our team typically responds within 24–48 hours on business days.

Email: [email protected]

Business & Bulk Inquiries

If you are a retailer, distributor, or business partner interested in collaboration or bulk orders, please contact us using the same email address and include “Business Inquiry” in the subject line for faster routing.

Product Support & Warranty

For troubleshooting, compatibility questions, or warranty claims related to your MenTide product, please provide your order number and a brief description of the issue in your email. This helps us resolve your request more efficiently.

Mailing Address

MenTide Online Store
Unit 12, TechHub Business Park
42 Innovation Drive
Singapore 609601

We value your time and feedback. Thank you for choosing MenTide.